Upinteriors
Milano 3 Seater Sofa Set Polyester Fabric Multilayer Two Pillows Attached Individual Pocket Spring
Product Description:
Premium Feel
Milano sofa is packed with all the premium features. It has high quality fabric upholstery, fluffy seats, and finest detailing to present a classy look. The beautiful Grey Colour presents an elegantly soothing vibe.
Sumptuous Look
Looking for a modern sofa set which not only ensures comfort but also looks great? Our Milano sofa would be a perfect fit for you with its premium upholstery and super comfy seat. Its thick padded cushions and pillows make this sofa a desired one for every sophisticated living room.
Better Support
It has an individual pocket spring system which provides enhanced comfort and support through hundreds of freestanding springs. This feature allows the springs to move completely independent of each other and provide every square inch of your back and body better support.
Key Features:
Completely Upholstered in Premium Fabric
Aesthetic Grey Colour Upholstery
Multilayer Foam Padding Inside
Two Pillows are Given with Individual Sofa
Individual Pocket Spring
Better Suited for Spacious Room
Easy Assembly
Plastic Legs
Smart Box Packaging
Product Specifications:
Product Dimension: L-221 x W-96 x H-96cm
Product Weight: 54kg
Box Dimension: L-223 x W-88 x H-57cm
Box Weight: 61kg
Packaging Type: Carton
Images are for illustration purposes only. The colours may slightly vary from actual product.
Delivery excludes the following postcodes:
0801, 0822, 0872 - 0887, 2898 - 2899, 4470 - 4471, 4580 - 4581, 4600, 4650 - 4655, 4819 - 4830, 4850 - 4856, 4858 - 4860, 4870 - 4876, 4878, 4880 - 4881, 4885 - 4895, 5607, 5640 - 5650, 5653 - 5720, 5723 - 5724, 5730 - 5731, 5733 - 5734, 6312, 6315 - 6386, 6394 - 6397, 6409 - 6452, 6462 - 6490, 6512 - 6515, 6517 - 6519, 6522 - 6537, 6574 - 6575, 6605 - 6850, 7255 – 7257
If your postcode is within the above ranges then please contact us for a postage quote.
Damaged Delivery Receipt Instructions:
If damage is evident upon delivery, customers must refuse the freight keeping appropriate proof of arrival with damage. If they do accept the freight, then clearly mark the delivery receipt with "D" or "Damaged" to document the condition of the freight.
Acceptance of damaged freight without proper documentation may complicate or void the claims process.
Return Policy
If an item isn’t right for you, return it in its original condition and packaging for a refund by submitting our return form or writing us by email at info@upinteriors.com.au within 30 days of receiving the delivery. The 30 day return period will commence from the date you receive the goods you have purchased. You will receive a refund, less any re-shipping fees & 10% restocking fees. (see What you need to know before you start a return for more details).
This return policy is in addition to any rights you may have under an applicable statute including your rights under the Australian Competition and Consumer Act 2010 (Cth) (ACL).
Request a return by the following email including your details and order number.
A member of our team will get in touch with you within one business day to advise further steps.
Repack your item in its original packaging, & send back to us. Once we’ve received your item, we’ll check that it’s in its original condition and packaging. If this is the case, you’ll receive a refund less any shipping fees plus 10% restocking fee within 10 business days (see below for more details).
What Cannot be Returned Under the 30 Day Returns Policy
- Altered goods
- (a) Items that are no longer in their original condition and packaging
(b) the Product is not a Special Order Item or a Clearance Item;
- To be entitled to a refund or replacement, Products must be returned with proof of purchase, be in their original packaging, contain all parts, accessories and manuals, and be in a re-saleable condition.
Refund and Return Fees
The following applies to change of mind returns:
- You are liable for the Delivery Costs of both delivery and retrieval of any returned Product including for a Product that was purchased with Free Shipping.
- If you have received a product that is damaged, faulty or incorrect and you wish to return it, you will not be charged a re-shipping fee.
Return Packaging
All returned goods must be wrapped in packaging as couriers do not transport unpackaged items. Therefore, we strongly recommend that you keep the original packaging if you would like to return the goods. For all change of mind returns, please note that it is your responsibility to ensure that the items are returned to us in the same condition and packaging you received them. Items without packaging will not be accepted by couriers due to Occupational Health and Safety Act and Regulations. Please note that the re-stocking fee does not apply to faulty or damaged items.
Faulty or Damaged Products
Upon receipt, please inspect your purchase and notify us of any missing parts, faults, damage or incorrect items immediately. These must be reported within 48 ours of the delivery. Faulty claims outside this reporting period will be assessed under warranty.
Refunds
We can only process refunds via the original payment method. In some cases, you may have the option of selecting a store credit.
For return cases, we will process your refund within 10 business days of receiving the items.
Shipping Information
Dispatch vs. delivery
Dispatch is when the item(s) are collected by our delivery partner. From dispatch, depending on where you are located, the transit times may vary. Below you will find more information on the delivery process and how long after dispatch you should expect delivery.
Delivery options
We work together with a few selected logistics partners. Depending on the size and weight of the furniture item you're buying and your location, you may have different delivery options to choose from. In order to view all delivery options available for your location and the delivery fees, please place the desired items in your cart and enter your state and postcode. We've outlined the delivery options below, as well as the approximate transit times for each state.
As a result, the quoted delivery times on our product & cart pages may see delays of 2-5 business days for metro areas and up to 1 week for regional areas. We apologise for any inconvenience this may cause and sincerely thank you for your continued patience and understanding.
Delivery Tracking
Thanks to our interactive live tracking system, checking the status of your order is easy! Just log in to your account, select 'My Orders', then the item you wish to review and we'll take you to a tracking page that will provide you with an update.
You'll also receive a confirmation email with tracking information as soon as you place an order.
Delivery Process
Based on your delivery address and the size and weight of your order, we will choose the best courier team for your delivery when your order is ready for dispatch.
If your order is coming with one of our preferred third party couriers, we will send you an email once we have dispatched it. This email will tell you the name of the courier and the tracking number, so you can stay updated all the way.
In case you have any special delivery requests, please contact our customer experience team before the dispatch of your order to discuss options like Authority to Leave, delivery delay and storage, etc.
Missed Deliveries
For some small and medium sized items, the couriers will attempt the delivery shortly after it arrives at their depot. If you're not at home when they attempt delivery, they may leave a missed delivery card and you can can call them to arrange a free re-delivery.
If a delivery date has been arranged with you in advance but you are not able to accept the delivery when the delivery team arrive, we might need to charge you a re-delivery fee. Our Customer Experience Team will reach out to you before the delivery is reattempted. Please note that Upinteriors does not take responsibility for any incorrect or incomplete order details including but limited to delivery address, contact details or email given upon purchase and the subsequent failure of delivery as a result.
Delivery according to location
Metro Melbourne
Approximate Transit Times: 2-6 business days
Description:
If your delivery address is located in a Metro Melbourne, you might be eligible for this delivery service. With this option, our delivery team will bring your item(s) inside your home and place it in the entryway.
Small items are delivered by one of our courier partners such as Fastway or Toll. We will send you an approximate date for your delivery after it leaves our Dispatch Centre.
Rest Vic & Au
Approximate Transit Times: 2-8 business days
Description:
The couriers will bring the items to your front door and you won’t need to assist the driver with this. If you live in an apartment building, the delivery will be to the front door of your building. For large items, the couriers will contact you to arrange a suitable delivery date.
Pick up option
There are no pickup option available at the moment.